Does Uber have online support?
Does Uber have online support?
24/7 customer support Contact us directly from your Uber app. We’re always online to answer your questions.
Does Uber have online chat?
It’s now easier than ever to get in touch. To chat with their driver en route, a rider should go to the Uber feed and tap “contact” and then “chat.” When drivers receives a chat from the rider, it will be read aloud to them. Drivers can acknowledge receipt with one tap to their app to send a “thumbs up” to their rider.
How do I contact Uber without the app?
Phone support You can speak to our friendly team by calling 1300 091 272.
Can you email Uber?
Submit a question at help.uber.com/ubereats. We’ll also send you an email.
How do I contact Uber to dispute a charge?
You can submit a request for a refund or a general complaint about your ride to Uber’s customer service team at help.uber.com or in the app within 30 days of encountering an issue.
Can I log into Uber with my email?
If you’re having trouble signing in using your email, you can use your phone number (if this feature is available in your region). You’ll need to enter the verification code you receive via text. You can then update your account information using the app.
How do I get a refund from Uber?
How to Get a Refund From an Uber Ride
- Open the Uber app.
- Tap the three lines at the top-left corner to access the menu.
- Tap “Your trips.” Ensure “Past” is selected at the top.
- Tap the trip for which you would like to request a refund.
- Tap “I would like a refund.”
How can I contact Uber customer support?
Uber has a 24/7 local support line for general customer service: 800-593-7069. However, this number isn’t guaranteed to provide an Uber support representative. Important: In the case of an emergency, riders can call this Critical Safety Response number: 800-285-6172. Besides, How do I call Uber without the app?
How to reach Uber customer service?
Uber Driver Phone Numbers (Contact Uber by Phone) The two Uber driver numbers are (800) 285-6172 for emergencies and (800) 593-7069 for 24/7 support. Tip #5: Uber Hotline Critical Safety Response Line: (800) 285-6172. This Uber customer service number is only for emergencies.
Does Uber have customer service?
Use the corresponding sections to report any potential issues. Another way to get in touch with Uber customer support is by calling them. A 24/7 support line is available for all Uber users. 1. Open the Uber app. 2. Tap the three lines at the top-left corner. 3. Tap “Help.” 4. Tap “Call support.” You’ll be automatically connected to the support.
Does Uber have a customer service number?
Uber has another number for more general phone support. The 24/7 Uber contact number is (800) 593-7069. There is usually a brief wait (1–2 minutes) in order to speak to a customer service representative. The support provided is usually hit or miss and depends on the person you speak with.